Guide to our Elemis Spa

We recommend you book treatments and packages in advance as demand is high. Bookings can be placed either through the website, https://www.meridian-fitness.co.uk/spa-treatments  over the telephone, 02084691961 or by emailing us [email protected].

When making your booking please advise us of any health conditions and any medication you are taking. On the day of your treatment, our spa team will ask you to complete a health questionnaire to ensure we are providing you the very best service and results, while assuring your comfort and safety. Please note that for certain medical conditions we will require written permission from your Doctor to proceed. Please speak to our Customer Care team for more information.

Guests are advised to arrive 10-15minutes before the treatments commence for time to register and get ready for the treatments. If clients are late for their appointment the time will be deducted from the length of the scheduled treatment out of consideration for the next appointment. Please note appointments will only be held for 15 minutes.

If you need to change or cancel an appointment, we ask that you give us 48 hours’ notice, or the full cost/credit (points) of the treatment will be charged.

(i) Alternatively, if you need to make a change within 48 hours of your appointment, one complimentary date change is offered at no additional cost.

(ii) Should a further cancellation/change be necessary, the full cost of your original booking will be charged. Please note that additional treatments booked on your voucher package will become part of your package and liable to the same terms and conditions.

If you can’t decide what to buy and think your loved one, friend or colleague might prefer to choose their own feel-good Meridian goodies or indulgent spa treatments, give them an E-Gift Card to use in our spas and shops. We have two types of card – an E-Gift card that you can purchase now at https://www.meridian-fitness.co.uk/spa-gift-vouchers and email to the recipient and a physical Gift Card that you can buy in our spas.

The E-Gift Card or Gift Card is valid for 12 months from the day of purchase and must be presented at the time of redemption.

If on a Spa Day, you will be provided with robe, towels and slippers.

During a massage, you may undress fully or wear your undergarments, depending on what makes you feel most comfortable. The therapist will only uncover the area of the body being worked on and immediately recover it as he/she moves on to the next area.

For the sauna/steam facilities you must wear a swimsuit, or swim shorts.

Enjoy your trip to Meridian Fitness by rail, bus, river or car, it takes no time at all. We’re just 8 minutes from central London by rail, 20 minutes by DLR, or make the journey part of the fun and arrive by boat.

i. Our Address is 38 Creek Road, Greenwich, London, SE8 3FN
ii. The nearest stations are:

• Cutty Sark DLR
• Greenwich rail station and Deptford rail station
• Greenwich Pier

iii. Oyster cards can be used at all local stations and on buses. All the museums are within easy walking distance of each other, and only a short walk from the stations, within historic Greenwich and Royal Greenwich Park.

i. You can reach us from central London via direct routes by Cannon Street and London Bridge rail or Bank DLR.
ii. Visit the National Rail website to check your journey

• ojp.nationalrail.co.uk/service/planjourney/search

iii. Plan your journey across London with TfL

• https://tfl.gov.uk/plan-a-journey/

i. The following buses stop near us: Routes 188, 199 N1 and N199.
ii. For accessibility information about buses to and from Greenwich, plus information on special services such as Dial-a-Ride and Taxicard.
iii. Visit Transport for London

• https://tfl.gov.uk/
• Tel: +44 (0)34 3222 1234

i. Why not make your journey to get us part of the fun and take a boat trip down the River Thames to Greenwich Pier?
ii. MBNA Thames Clippers are the fastest and most frequent river transport services, with departures from all major London piers every 20 minutes. Your journey time is 35 minutes from London Eye Pier, 25 minutes from London Bridge Pier or 20 minutes from Tower Pier.
iii. Visit MBNA Thames Clippers

• https://www.thamesclippers.com/

iv. Tfl river travel information

• https://tfl.gov.uk/modes/river/?cid=river

We offer side-by-side treatments in the Duets Room. When booking your appointment, please tell the Customer Care team that you would like to reserve the Duets Room.

You may leave a cash tip. Small envelopes are available at the front desk when you check out—or apply it to your credit card bill.

All our therapists are licenced by Greenwich Council and Elemis. The licence is displayed in the notice board.

i. Parking in the local vicinity for the most part is free. The following roads are free to park on

• Creekside Road
• Berthon Street
• Bronze Street
• Gonson Street (Permit holders only- Mon- Friday 12 noon – 2pm)
• Stowage Street (Permit holders only- Mon- Friday 12 noon – 2pm)
• Mcmillian Street (Permit holders only- Mon- Friday 12 noon – 2pm)
• Watergate Street (Permit holders only- Mon- Friday 12 noon – 2pm)

ii. Paid Car Parks in the area include

• Royal Borough of Greenwich
  Cutty Sark Gardens
  Welland Street
  Greenwich
  London, SE10 9HT
• Secure A Space
  New Capital Quay
  Thames Street
  Greater London
  London, SE10 9BY

a. We kindly request all guests to respect other Spa users by refraining from the use of mobile phones, keep the noise to an agreeable level throughout the Spa facility. In this way, all our guests will be able to enjoy the facilities in a convivial and stress – free atmosphere.